SHIPPING POLICY


DATE OF LAST UPDATE: JUNE 30, 2021

Domestic Shipping Policy

Shipment processing time


All orders are processed within 3 business days.

Shipping rates and delivery estimated


Shipping charges for your order will be calculated and displayed at checkout.

Shipping method – Standard Shipping
Estimated delivery time – 3-8 business days
Shipment cost – Displayed at Checkout                     

CANADA: Currently we only ship to the Provinces:

Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon

in CANADA. However, we cannot ship to P.O. boxes or military bases or diplomatic locations.

Shipment confirmation and order tracking


When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes


Glenn’s Restaurant Ltd. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages


Glenn’s Restaurant Ltd. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy


Glenn’s Restaurant Ltd. does not ship internationally.

Still have questions about your return? Contact customer service at [email protected].

Glenn’s Restaurant Ltd.
Re: Customer Support
(403) 346-5448
125 Leva Ave, Red Deer County, AB T4E 1B2